Effective Date: June 1, 2025
Last Updated: September 24, 2026
These Terms of Service (“Terms”) govern your access to and use of the Pearl Aesthetix website, online booking services, forms, digital communications, patient-facing resources, and other online services that link to these Terms.
Pearl Aesthetix (“Pearl Aesthetix,” “we,” “us,” or “our”) is operated by:
Pearl Aesthetix PLLC
601 W South Main Street
Waxhaw, North Carolina 28173
Telephone: 980.414.4519
Email: [email protected]
By accessing or using our website or online services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or online services.
The Pearl Aesthetix website provides general information concerning our business, aesthetic and wellness services, providers, products, appointments, promotions, memberships, educational resources, and related services.
Information provided through this website is for general informational and educational purposes only.
Website content is not intended to replace an individualized medical evaluation, diagnosis, treatment recommendation, informed-consent discussion, or advice from a qualified healthcare professional.
Accessing this website, submitting a contact form, requesting an appointment, sending an email or text message, or otherwise communicating with Pearl Aesthetix through a general online service does not, by itself, establish a provider-patient relationship.
A provider-patient relationship is established only after Pearl Aesthetix accepts you as a patient and any required consultation, evaluation, medical history review, examination, consent process, or other clinical requirements have been completed.
Nothing on this website guarantees that you are an appropriate candidate for any particular treatment or service.
The Pearl Aesthetix website, online forms, email, social media accounts, and ordinary text-message services are not intended for medical emergencies or urgent medical concerns.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
Do not rely on a website submission, email, direct message, or text message to obtain emergency assistance.
Descriptions of treatments, procedures, medications, products, expected outcomes, recovery periods, or potential benefits are provided for general informational purposes.
Individual results vary.
No result is guaranteed.
Recommendations regarding treatment will depend on factors that may include your medical history, medications, allergies, anatomy, treatment goals, previous procedures, examination findings, clinical judgment, and applicable legal or professional requirements.
Certain services may require:
A consultation;
Medical evaluation;
Good-faith examination or other required evaluation;
Medical history review;
Photographs;
Laboratory testing;
Prescription review;
Treatment-specific informed consent; or
Clearance by another healthcare professional.
Pearl Aesthetix reserves the right to decline, postpone, modify, or discontinue a requested treatment when medically, professionally, operationally, or legally appropriate.
A description of a service on our website is not a substitute for treatment-specific informed consent.
Medical and aesthetic procedures may involve risks, side effects, complications, contraindications, downtime, or alternative treatment options.
Applicable risks, benefits, alternatives, and aftercare instructions will be addressed separately when required.
You are responsible for providing complete and accurate information regarding your medical history, allergies, medications, supplements, pregnancy or breastfeeding status, prior procedures, and other information relevant to your care.
Online booking availability does not guarantee that a requested service will be performed.
Appointments may be subject to provider availability, eligibility requirements, consultation requirements, deposits, medical clearance, or other conditions.
Pearl Aesthetix may contact you to confirm, modify, reschedule, or cancel an appointment.
You are responsible for ensuring that the telephone number, email address, and other contact information you provide are accurate.
Appointments may be subject to Pearl Aesthetix’s then-current cancellation, rescheduling, no-show, deposit, and booking policies.
Any applicable policy presented during booking, checkout, consultation, or appointment confirmation is incorporated into these Terms.
Deposits or reservation fees may be nonrefundable or subject to forfeiture when permitted by applicable law and disclosed at the time of booking.
Specific booking terms presented to you at the time of a transaction will control if they differ from the general information contained in these Terms.
Prices displayed on the website are subject to change unless otherwise stated.
Prices may vary depending on the treatment performed, amount of product used, treatment area, provider assessment, package selected, or other clinical or business factors.
You agree to pay all charges that you authorize.
Payments may be processed by third-party payment processors.
Pearl Aesthetix may not directly receive or store your complete payment-card number when payments are processed through an outside payment provider.
Taxes, financing charges, processing terms, or other charges may apply when disclosed.
Promotional offers may:
Be available for a limited time;
Apply only to specified treatments, providers, or locations;
Require advance booking;
Exclude certain products or services;
Be limited to new or existing patients;
Be subject to eligibility requirements; or
Not be combined with other discounts or promotions.
Pearl Aesthetix may modify, suspend, or end a promotion as permitted by law.
Promotional offers have no cash value unless expressly stated otherwise.
Memberships, packages, prepaid services, and gift cards may be subject to separate terms provided at enrollment or purchase.
Those specific terms may address matters such as:
Billing frequency;
Renewal;
Commitment periods;
Cancellation;
Expiration;
Transferability;
Included services;
Discounts;
Unused benefits; and
Refunds.
If specific membership, package, financing, or gift-card terms conflict with these general Terms, the specific transaction terms will control for that transaction.
Pearl Aesthetix may make third-party financing or payment options available for convenience.
Any financing arrangement is between you and the applicable financing provider and is governed by that provider’s terms, eligibility requirements, privacy practices, fees, and lending decisions.
Pearl Aesthetix does not guarantee approval for financing.
Some services may require you to create an account or use a patient portal.
You are responsible for:
Providing accurate information;
Maintaining the confidentiality of your login credentials;
Preventing unauthorized access to your account; and
Promptly informing Pearl Aesthetix if you believe your account has been compromised.
You may not use another person’s account without authorization.
By providing an email address, telephone number, or other contact information, you understand that Pearl Aesthetix may communicate with you electronically as permitted by applicable law.
Communications may include:
Appointment confirmations;
Appointment reminders;
Scheduling communications;
Patient instructions;
Transaction information;
Account notices;
Requested follow-up communications;
Practice announcements; and
Marketing communications when appropriate consent has been obtained.
Ordinary email and SMS communications may not always be secure.
Do not use ordinary email, website contact forms, or text messages to transmit highly sensitive health, financial, or identifying information unless Pearl Aesthetix directs you to an approved method.
If you enroll in or consent to Pearl Aesthetix text-message communications, your participation is also governed by our Mobile Terms of Service.
Consent to receive marketing or promotional text messages is not a condition of purchasing goods or services.
You may opt out of promotional text messages at any time as described in the Mobile Terms of Service.
Your use of our online services is also subject to the Pearl Aesthetix Privacy Policy.
The Privacy Policy describes how we collect, use, disclose, retain, and protect information obtained through our website and related digital services.
Certain information collected in connection with healthcare services may constitute protected health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
When HIPAA applies, protected health information is also governed by Pearl Aesthetix’s separate Notice of Privacy Practices.
If there is a conflict concerning protected health information, applicable law and the Notice of Privacy Practices will control.
Clinical photographs may be taken when appropriate for treatment planning, documentation, or comparison.
Pearl Aesthetix will not publicly use identifiable patient photographs, videos, testimonials, or protected health information for marketing without obtaining any authorization required by applicable law.
A patient’s consent to marketing use is voluntary and is not a condition of receiving treatment.
If you voluntarily post a public review, comment, image, video, or social-media tag involving Pearl Aesthetix, your post will also be subject to the terms and privacy practices of the platform on which you post it.
Our website may contain links to or integrations with third-party websites and services, including:
Appointment platforms;
Patient portals;
Payment processors;
Financing providers;
Membership platforms;
Gift-card services;
Pharmacies;
Laboratories;
Telehealth systems;
Social media platforms;
Maps; and
Educational resources.
Pearl Aesthetix does not control and is not responsible for the availability, content, privacy practices, security, or terms of third-party services.
Your use of a third-party service is governed by that provider’s terms and policies.
Unless otherwise indicated, content appearing on the Pearl Aesthetix website, including text, graphics, branding, logos, photographs, videos, designs, downloadable materials, and other content, is owned by Pearl Aesthetix or used with permission.
You may view website content for personal, noncommercial purposes.
You may not reproduce, republish, distribute, sell, modify, scrape, exploit, or create derivative works from website content without appropriate authorization, except as permitted by law.
You may not use our website or digital services to:
Violate applicable law;
Attempt unauthorized access to any account, database, server, or system;
Upload malicious code or harmful content;
Interfere with website operation or security;
Impersonate another person;
Submit false or misleading information;
Harass staff, patients, providers, or other persons;
Collect information about others without authorization; or
Use the website for fraudulent, unlawful, or abusive purposes.
Pearl Aesthetix may restrict access to online services when reasonably necessary to protect our business, patients, systems, or legal rights.
Pearl Aesthetix makes reasonable efforts to provide accurate and useful information, but website content may occasionally contain errors, omissions, outdated information, or technical issues.
Services, providers, pricing, hours, locations, promotions, and availability may change.
We may update website content without prior notice.
We do not guarantee uninterrupted or error-free access to our website.
To the fullest extent permitted by applicable law, our website and general online services are provided on an “as is” and “as available” basis.
Pearl Aesthetix does not make warranties regarding uninterrupted website availability, accuracy of general website information, compatibility with every device, or the absence of technical errors.
Nothing in this section limits any rights or obligations that cannot lawfully be limited or waived.
Nothing in these Terms alters the professional duties applicable to healthcare services actually provided to a patient.
To the fullest extent permitted by law, Pearl Aesthetix will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of or inability to use the public-facing website or general online services.
This limitation does not apply where prohibited by law and is not intended to waive or restrict any rights concerning professional healthcare services that cannot lawfully be waived or restricted.
We use reasonable safeguards intended to protect our online services and information.
However, no website, email system, text-message service, or electronic-storage system can be guaranteed to be completely secure.
You are responsible for using reasonable precautions when accessing online services.
Pearl Aesthetix may update these Terms periodically to reflect changes in our services, website, technology, business practices, or applicable law.
When we update these Terms, we will revise the “Last Updated” date.
Your continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Changes affecting an existing transaction, membership, or healthcare relationship will remain subject to applicable law and any governing agreement.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where federal law or another applicable law controls.
Any dispute concerning these Terms will be handled in a court of competent jurisdiction as permitted by applicable law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
Failure by Pearl Aesthetix to enforce a provision of these Terms does not waive our right to enforce that provision later.
These Terms, together with our Privacy Policy and any specific terms presented in connection with a transaction or online service, constitute the agreement governing use of the public-facing Pearl Aesthetix website and related digital services.
These Terms do not replace treatment-specific informed consent documents, our Notice of Privacy Practices, membership agreements, financing agreements, or other agreements that separately govern particular services.
For questions regarding these Terms, contact:
Pearl Aesthetix
Pearl Aesthetix PLLC
601 W South Main Street
Waxhaw, North Carolina 28173
Telephone: 980.414.4519
Email: [email protected]
Effective Date: September 24, 2026
Last Updated: September 24, 2026
These Mobile Terms of Service (“Mobile Terms”) govern text-message communications sent by or on behalf of Pearl Aesthetix (“Pearl Aesthetix,” “we,” “us,” or “our”).
By providing your mobile telephone number and affirmatively consenting to receive text messages from Pearl Aesthetix, you agree to these Mobile Terms.
Pearl Aesthetix SMS/Mobile Messaging Program
The program is operated by:
Pearl Aesthetix PLLC
601 W South Main Street
Waxhaw, North Carolina 28173
Telephone: 980.414.4519
Email: [email protected]
Pearl Aesthetix may use text messaging to communicate with individuals who have provided their mobile number and appropriate consent.
Depending on your relationship with Pearl Aesthetix and the consent you provide, messages may concern:
Appointment requests;
Appointment confirmations;
Appointment reminders;
Scheduling or rescheduling;
Cancellations;
Pre-treatment instructions;
Post-treatment instructions;
Requested follow-up communications;
Account information;
Transaction information;
Membership information;
Service updates;
Practice announcements;
Educational information;
Promotional offers;
Special events;
Marketing; and
Other communications you have requested or consented to receive.
You may enroll in text messaging by providing your mobile telephone number and affirmatively consenting through a website form.
Where required by law, consent to receive automated marketing or promotional messages will be obtained separately and in writing.
By opting in, you authorize Pearl Aesthetix and service providers acting on our behalf to send text messages to the mobile telephone number you provided using automated or non-automated technology as permitted by law.
Your consent applies only to the communications for which you have provided consent.
Consent to receive marketing or promotional text messages is not a condition of purchasing any goods, services, treatments, products, memberships, or other services from Pearl Aesthetix.
You may receive treatment or purchase services without agreeing to promotional text messages.
Message frequency varies.
The number of messages you receive will depend on factors such as:
Your appointments;
Your requests;
Your treatment or follow-up needs;
Your communication preferences;
Your account activity; and
Whether you have consented to promotional communications.
Recurring promotional messages may be sent when you have opted in to receive them.
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving text messages or using mobile data.
Pearl Aesthetix is not responsible for charges imposed by your wireless carrier.
Contact your carrier for information regarding your wireless plan.
You may revoke your consent to receive covered text messages at any time.
To opt out by text, reply with:
STOP
You may also use other language that clearly communicates your desire to stop receiving messages, including:
QUIT
END
REVOKE
OPT OUT
CANCEL
UNSUBSCRIBE
Pearl Aesthetix will honor valid opt-out requests as required by applicable law.
You may also request to stop text communications by contacting us at:
Telephone: 980.414.4519
Email: [email protected]
We may send one final nonmarketing confirmation message acknowledging your opt-out request.
After you opt out, you will no longer receive covered messages for which your consent has been revoked unless you later provide new consent or a communication is otherwise permitted by applicable law.
For assistance with the Pearl Aesthetix messaging program, reply:
HELP
You may also contact:
Pearl Aesthetix
Telephone: 980.414.4519
Email: [email protected]
If you opt out and later wish to receive text messages again, you may re-enroll using an authorized Pearl Aesthetix opt-in method.
Your previous opt-out will remain effective until you affirmatively provide new consent where consent is required.
Opting out of marketing or promotional text messages does not necessarily prevent Pearl Aesthetix from contacting you through other lawful means regarding matters such as:
Existing appointments;
Requested communications;
Patient care;
Prescriptions;
Treatment safety;
Billing;
Transactions;
Account administration;
Legal or regulatory obligations; or
Other nonmarketing matters.
Whether a particular communication may be sent after an opt-out depends on the type of communication, the scope of your request, applicable consent requirements, and applicable law.
Pearl Aesthetix will honor reasonable revocation and do-not-contact requests as required by law.
Pearl Aesthetix text messaging is not an emergency communication service.
Do not use text messaging to report a medical emergency or a condition requiring immediate attention.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
Standard SMS and MMS text messages may not be encrypted and may not provide the same protections as a secure patient portal.
Do not send highly sensitive medical, financial, identification, or payment information through ordinary text message unless Pearl Aesthetix specifically directs you to an approved method.
For sensitive health information, we may direct you to a secure patient portal or another appropriate communication method.
Information collected through our mobile messaging program is handled in accordance with the Pearl Aesthetix Privacy Policy and, when applicable, our Notice of Privacy Practices.
Pearl Aesthetix does not sell mobile telephone numbers or SMS opt-in consent information.
Pearl Aesthetix does not share mobile telephone numbers or SMS consent information with third parties for those third parties’ independent marketing purposes.
Information may be provided to service providers that help us operate the messaging program, such as:
SMS platforms;
Customer relationship management providers;
Telecommunications providers;
Scheduling providers; and
Other vendors that facilitate communications on our behalf.
Such use is subject to applicable agreements and law.
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery of text messages is subject to effective transmission by your wireless carrier and network provider.
Message availability may be affected by network conditions, device settings, carrier restrictions, service interruptions, or other circumstances outside Pearl Aesthetix’s control.
You represent that the mobile telephone number you provide belongs to you or that you are authorized to provide it.
If you discontinue, transfer, or change your mobile number, you agree to notify Pearl Aesthetix so that we can update our records.
You should not provide a mobile telephone number belonging to another person without authorization.
Participation in the messaging program requires a text-enabled mobile device and service through a participating wireless carrier.
Not all mobile devices or carriers may support all message types.
By enrolling in the messaging program, you represent that you are legally authorized to provide the mobile number and consent to communications.
For communications involving a minor patient, Pearl Aesthetix may communicate with a parent, legal guardian, or other authorized person as permitted by applicable law and Pearl Aesthetix policy.
Pearl Aesthetix may modify or discontinue all or part of its mobile messaging program at any time.
We may update these Mobile Terms to reflect changes in:
Our messaging practices;
Technology;
Service providers;
Carrier requirements;
Business operations; or
Applicable law.
When these Mobile Terms are revised, we will update the “Last Updated” date.
Material changes may also be communicated through our website, text message, email, or another appropriate method.
Pearl Aesthetix may suspend or terminate your participation in the mobile messaging program if:
Your number becomes invalid or unavailable;
Messages repeatedly cannot be delivered;
We reasonably suspect misuse or fraud;
Continued messaging would violate law or carrier requirements; or
The messaging program is discontinued.
These Mobile Terms should be read together with the Pearl Aesthetix:
Terms of Service;
Privacy Policy; and
Notice of Privacy Practices, when applicable.
If there is a conflict regarding protected health information, applicable healthcare law and the Notice of Privacy Practices will control.
These Mobile Terms are governed by applicable federal law and the laws of the State of North Carolina.
Nothing in these Mobile Terms limits rights that cannot lawfully be waived.
Questions regarding the Pearl Aesthetix mobile messaging program may be directed to:
Pearl Aesthetix
Pearl Aesthetix PLLC
601 W South Main Street
Waxhaw, North Carolina 28173
Telephone: 980.414.4519
Email: [email protected]